We want you to be happy with Berean. If you are not, you can request a full refund of your most recent payment within 30 days of the charge for any reason.
How to request a refund
Our payments are handled by Paddle, who is the Merchant of Record for all Berean orders. To request a refund:
- Visit paddle.net and look up your order using the email address you used at checkout, or
- Email us at support@bereanapp.org with your order details and we will start the refund for you.
Approved refunds are returned to your original payment method by Paddle. The time it takes to appear on your statement depends on your bank or card issuer (typically 5–10 business days).
After the 30-day window
After 30 days we generally do not provide refunds for past billing periods, but you can cancel your subscription at any time from your account and you will keep access for the period you have already paid for. If something is genuinely wrong (a duplicate charge, a service outage, a billing error), email support and we will make it right.
Free plan
The Free plan has no charges, so there is nothing to refund. You can stop using it at any time.